Privacy Policy

Introduction

DoneTicket (operated by Rowant Labs LLC) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect your email address and any profile information you choose to provide.

Content and Files

We store the punch lists you create, including text, photos, and videos you upload. This content is necessary to provide our service.

Usage Data

We collect information about how you interact with our service, including features used, actions taken, and performance metrics to improve our service.

How We Use Your Information

• To provide, maintain, and improve our service
• To process your transactions and manage your account
• To send you service-related notifications and updates
• To respond to your support requests
• To analyze usage patterns and optimize performance
• To send marketing communications (only if you opt in)

Data Storage and Security

Your data is securely stored using Supabase, a trusted cloud infrastructure provider. We implement industry-standard security measures including:

• Encrypted data transmission (TLS/SSL)
• Secure authentication mechanisms
• Regular security audits and updates
• Access controls and monitoring

Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication
• Stripe: Payment processing (we do not store your payment details)
• Vercel: Hosting and deployment

These services have their own privacy policies governing their use of your information.

Your Rights (GDPR Compliance)

If you are in the European Union, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Data Portability: Receive your data in a portable format
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

To exercise any of these rights, please contact us at privacy@doneticket.com.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete your data within 30 days, except where required by law to retain it longer.

Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings.

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: